IoT Product Manager | IoT.nxt

Job opening:
IoT Product Manager

Role: IoT Product Manager

Department: Management

Location: Centurion, Pretoria

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Job Title / Reporting to:

IoT Product Manager reporting to Head of Product Development located in Centurion, Pretoria

Job Purpose:

The purpose of this job is to develop and manage IoT products by taking them through the entire product life cycle including opportunity assessment, requirements definition, pricing, competitive analysis, development, launch, and maintenance. This includes active collaboration with various other departments (marketing, technical specialists, R&D, IT, etc.) to bring smart concepts into production, and support of sales on product related matters. This position includes carrying of commercial responsibility for the products under management of the product manager.

Key Result Areas: (Major Accountabilities)

New Product Development:

  • Define product strategy and roadmap
  • Conduct feasibility study and business case
  • Define market and product requirements with prioritized features and corresponding justification
  • Drive results of product launch
  • Use design thinking tools including personas, empathy maps, journey maps and story maps to
  • communicate customer needs.
  • Work with internal teams to develop, launch, and maintain products
  • Develop core positioning, value proposition, key message, and specification of a product
  • Set pricing, analyse profitability, optimize cost
  • Working with support to design relevant offerings.
  • Developing and end of life policy.
  • Managing legal compliance.
  • Forecast revenue, set cost budget, and plan resources to support revenue target
Product Management:
  • Measurement of product performance against business plan.
  • Migration of customers from old to new products
  • Support the sales team with regards to training of the product.
  • Competitive (local and global) benchmarking.
  • Identification of new revenue / new product opportunities.
  • Analyse product value chains

Pricing and Sales Support

  • Management and evaluation of product revenue targets
  • Technical Pre-sales
  • Participation in product demos

Research and Marketing:

  • Direct, Wholesale and Resale Product Strategy (All channels).
  • Execute the ’go-to-market’ strategy for each product and market.
  • Propose and implement special promotional campaigns on targeted products
  • Ensure that all marketing co-lateral is maintained for each product to assist in the marketing and sale of
  • the product line
  • Ensure that all product documentation is continuously updated
  • Propose Sales targets for the sale of each product area – for acceptance by management, and as a base
  • for the sales budget
  • Continuously assess customer satisfaction of the full product portfolio
  • Competitive analysis per product set
  • Management and execution of product business plans
  • Market Research

Information Sharing and Reporting:

  • Consolidate key information and translate this into meaningful intelligence for submission to Senior
  • Management
  • Report on performance of products in the field
  • Reporting progress against initiatives/tasks
  • Customer Relations
  • Liaise with the various customers on their products and services support requirements
  • Resolve complaints and escalate queries with regards
  • Provide input on request from other Mitigate functional areas
  • Align service delivery to changing environment.
  • Understand customer needs and develop and fine-tune systems accordingly
  • Ensure customer needs and requirements are satisfied through appropriate systems / processes /
  • procedures Put contingency plans in place to prevent delays and enhance the customer experience.
  • Adopt a proactive approach to prevent problems from arising in the future
  • Drive continuous improvement as an important element of service delivery

Knowledge, Skills, Experience:


  • Interpersonal and relationship management skills
  • Strong business and financial acumen.
  • Negotiation skills;
  • Management skills;
  • Strong business and financial acumen.
  • Strong analytical skills, and demonstrated ability to turn detailed data analysis into useful strategic
  • insight to drive customer adoption and make appropriate recommendations to the business
  • Presentation and Communication skills.
  • Ability to work in high pace rapidly changing environment.
  • Planning and organizing skills.
  • Business planning skills.
  • Document writing; and
  • Training skills
  • Passion for technology
  • Computer competency, critical thinking, problem solving, close listening, clear verbal and written
  • communication
  • Strong ownership and bias for action


  • You possess business insight, strong analytical, troubleshooting, problem-solving, and project management skills
  • Ability to be highly productive with minimal oversight from senior management
  • Organized, able to multi-task and lead multiple concurrent projects and drive initiatives in a fast- paced environment with ever-changing priorities.
  • Ability to set goals and drive to successful completion
  • Taking responsibility for actions/outcomes, and you are accountable for successes and failures
  • Ability to be a team player as well as work independently


Educational Background

  • Matric and/or equivalent is a MUST
  • B. Sc/B. Com or equivalent experience
  • Master’s in business administration (MBA) advantageous

Professional Experience

  • Experience
  • Minimum 5 years product management or development;
  • IoT, IT, electronics Industry experience will be highly advantageous;
  • Commercial experience;
  • Technology sales experience;
  • Pre-sales support; and
  • High level presentation experience


Change Management

  •   Develops workable implementation plans.
  •   Communicates changes effectively.
  •   Builds commitment and overcomes resistance.
  •   Prepares and supports those affected by change.
  •   Monitors transition and evaluate results.


  •   Exhibits confidence in self and others.
  •   Inspires respect and trust.
  •   Accepts feedback from others.
  •   Gives appropriate recognition to others.


  •   Displays willingness to make decisions.
  •   Exhibits sound and accurate judgment.
  •   Supports and explains reasoning for decisions.
  •   Includes appropriate people in decision-making process.
  •   Makes timely decisions.


  •   Sets and achieves challenging goals.
  •   Demonstrates persistence and overcomes obstacles.
  •   Measures self against standard of excellence.
  •   Takes calculated risks to accomplish goals.

Values and Behaviours:

  • We are honest and respect each other.
  • We challenge issues but honour commitments.
  • We believe that innovation is a way of life.
  • We have a passion to win; a freedom to fail; but only once for the same reason.
  • We take responsibility for our actions; we are accountable for achieving results and we take ownership of our mistakes.
  • We do the right thing for the right reason.
  • We are part of the solution, not part of the problem.
  • We are fearless with nerves of steel.
  • We believe in teamwork and partnership.
  • We are diverse yet united.
  • We are involved yet independent.
  • We believe in learning and continuous improvement.

Remuneration & Benefits:

  • Annual Salary CTC
  • Wellness Programs
  • Flexible / Remote Working

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