The Internet of Things is taking the world by storm as it is slowly woven into our everyday lives. With about 328 million devices being connected to the internet each month, Industry 4.0 is growing at an astronomical rate. IoT is quickly being implemented in global industries such as mining, manufacturing, agriculture, smart buildings, asset tracking and IoT healthcare and allowing us humans to work and live much more efficiently.
Technology is having an unprecedented impact on how healthcare is provided. As remote monitoring allows healthcare providers to understand more about their patients, the power of the cloud enables quick feedback loops that personalise healthcare in remarkable ways. IoT has the potential to not only keep patients safe and healthy but to improve how physicians deliver care. Healthcare IoT can also boost patient engagement and satisfaction. This is done by giving patients the opportunity to spend more time interacting with their doctors.
What will IoT healthcare do for the future of the medical industry?
The Internet of Things is already changing so much about how we live, work and stay healthy. The main point of IoT is to make systems and processes more effective and efficient. That is precisely what it is doing for the healthcare industry. IoT technology is becoming a more influential presence in the healthcare field by making things easier for medical providers to keep track of and monitor patients between visits. As well as helping to predict future healthcare trends that can make diagnosing patients easier and more accurate. Implementing IoT helps to guide treatment in ways that are effective and timely. This, in turn, offers patients better care as well as more peace of mind during their recovery.
The fact is that physicians, nurses, administrators, patients, visitors, and medical devices are all continually requiring access to a reliable enterprise network. A single integrated platform that’s connected to multiple systems, applications, protocols and ‘things’ with a single operational and manageable user interface. That is IoT. It all sounds rather complicated. However, once everything is connected, productivity, efficiency, and patient satisfaction will increase significantly without any sweat off your back.
IoT healthcare solutions
Due to the positive results of IoT healthcare solutions have had in the medical industry, its use has rapidly increased. IoT has numerous applications in healthcare. This is including research, devices, care, medical information distribution, and emergency care, as well as remote monitoring, smart sensors, and medical device integration.
Access to modern research tools has rapidly developed over the years. However, the resources that are currently available to medical professionals do still lack critical real-world information. Much of the medical research that is conducted with IoT is predominantly based on past cases, controlled environments, and physical medical examinations. The use of IoT technology allows access to more valuable and accurate data and information obtained through analysis, real-time field data, and testing.
Like in many other industries, IoT can deliver data to the healthcare industry that is far superior to standard analytics. This is through making use of instruments that are capable of performing extensive research. Essentially, IoT healthcare solutions provide more practical and reliable data. As a result, the investigation into better medical solutions and discovery of unknown issues is not only far more accessible but also more accurate than current research methods. Research provides vast insights into patient care, illnesses, and medical solutions. Making it one of the most critical IoT applications in healthcare.
IoT healthcare devices
We know that IoT has the potential to unlock existing technology. Therefore, implementing it into current medical devices that are already improving in their power, precision and availability mean that we can unlock better healthcare and medical device solutions at a more rapid rate. As better healthcare is the end goal, the ability to get their faster is invaluable.
IoT is systematic in the way that it works to fill the gaps between the way we currently deliver healthcare and the equipment we use to do so. IoT devices essentially work by detecting flaws and revealing patterns and missing elements and then suggesting improvements as well as guiding the way forward. Examples of these devices include air quality monitors, wearable body area sensors, internet-connected gateways and cloud, and big data support systems.
Imagine if the wearable device connected to a patient tells you when their heart-rate is going off course. Or if the patient is skipping steps in their prescribed healthcare routine. Then, it shared that information with you, the healthcare professional. According to an article by HIT Consultant, “By updating the personal health data of patients on the cloud and eliminating the need to feed it into the Electrical Medical Records, IoT ensures that every tiny little detail is taken into consideration to make the most advantageous decisions for patients. Moreover, it can be used as a medical adherence and home monitoring tool.”
Care for patients
Even just implementing the Internet of Things into a medical practice allows professionals to use their already extensive knowledge and training more efficiently and practically to solve problems. The ability to monitor a patient’s health and recovery in real-time is something that will completely revolutionise the healthcare industry. With empowered medical professionals and capable technology to back them, patients have wider access to more practical care.
Most patients now are looking for a more personal experience with their doctors. They want to find someone they can trust. Patients also expect for a hospital they visit to have their medical records on file. From doctor’s visits to prescriptions to known allergies and possible predisposed conditions. They expect treatment in a timely and attentive manner and are hoping to avoid the chance of complications or misdiagnosis. Now, this may make it sound like medical patients are a bit of hard work. However, when it comes to the handling and treatment of medical issues, everyone is well within their right to have a few expectations. And IoT has the power to make them happen.
This is why IoT solutions fit so well into the supply and demand of healthcare. More and more healthcare providers are turning to IoT to offer their patients the care they want. By implementing IoT into already existing systems, hospitals have been able to reduce wait times, monitor patients’ health remotely, ensure the availability and accessibility of critical hardware, address chronic disease and even enhance drug management.
Mt. Sinai Medical Centre in New York City was able to effectively cut their emergency room wait times by 50%. That’s 50% of patients receiving the health care they need and quickly. With remote monitoring, some patients don’t even need to pay a visit to the emergency room or hospital. Their condition could simply be managed through remote contact with their doctor while their health is being monitored.
A continuum of care
As many patients prefer for their medical information to be easily accessible by their healthcare professional, it’s advantageous for there to be a system in place that keeps a record of each visit. An article by CIO states that “IoT can streamline this process and make it possible to notify relevant providers of any visits, treatments, and medications that have been prescribed between routine visits, creating a more comprehensive continuum of care.”
Therefore, if patients are seeking different medical treatments from various specialists, or visit a different practitioner, a record of their treatment is kept and made available to relevant parties.
Medical information distribution
The distribution of accurate and current medical information to patients is one of the most challenging concepts of medical care. Ever heard those horror stories of people receiving the wrong medical file and being told they have cancer when in fact they have a common cold? Well, it happens, more than you’d think.
IoT devices not only improve health in the daily lives of individuals but also in medical, professional facilities. As with so many other industries, IoT technology removes the risk of detrimental human error. It is expected that by 2020 medical data will double every 73 days. This is with each person creating 1 million gigabytes of personal health data. There will be approximately 646 million IoT devices used by medical providers, payers, and consumers.
This staggering increase of data production means, instead of generating all this data and sending it to the cloud, IoT devices can process it to gain insights so professionals can act as quickly and accurately as possible.
Emergency care services have long suffered from limited resources, an excess of demand and disconnection from the base facility. IoT analytics and automation mean that emergencies can be tended to remotely. Relevant healthcare providers can gain access to the patient files before they even arrive at the hospital. The allows for the appropriate actions to be taken immediately after the patient arrives.
Connected patients, connected beds, connected medications, and critical supplies all have a massive impact on how things are handled in the emergency room. If you’ve ever been unfortunate enough to visit an emergency room, you’ll know how painful endless wait times and dismissive service can be. When you’re already in pain, this is the last thing you want.
To effectively bottleneck the delivery of emergency room care, many elements need to be tightly choreographed. These include the patient’s arrival, intake staff, processes, doctors, specialists, beds, medical equipment, drug doses, supplies, and other hospital resources. Any delay or hiccup regarding any of these elements can cause a domino effect. This slows down the entire operation of that emergency room. IoT connected devices could provide actionable data that helps rescue and expedite the patient experience.
Remote monitoring with IoT Healthcare
With aging populations and an increase in chronic disease all over the world, the need for efficient healthcare solutions that help maintain the well-being of people is at an all-time high. IoT remote monitoring is one solution that is proving to help decrease the pressure on hospitals and other healthcare providers, reduce healthcare costs, improve homecare for patients as well as provide more extensive ongoing support for the elderly and people suffering from chronic diseases.
As traditional health-monitoring models are typically quite time consuming and inconvenient, there is a high demand for efficient healthcare solutions that can help to deliver smarter, more accurate and timely treatment to medical patients. Since the birth of IoT, there has been an increase in the use of mobile technologies and smart devices in the healthcare industry.
Remote Patient Monitoring (RPM) offer medical patients better access to caregivers. This is as IoT healthcare solutions increase the capacity of medical workers to treat more patients. As well as improving the quantity of care, RPM also can improve the quality of care. As mentioned before, patients may be able to decrease the number of visits they make to the doctor significantly. For people living with chronic diseases, this can help to improve their quality of life factors by a mile.
When it comes to the health of the medical providers, RPM connects them more directly with relevant patient data. This makes their daily routines more efficient and eases the possibility of them burning out. Happy doctors generally mean happy patients.
Furthermore, remote monitoring helps patients be more accountable for their health. This is by giving them access to comfortable, familiar and easy to understand technology. This level of familiarity – with some take-home devices resembling that of a smartphone or tablet – patients are far more likely to engage in tracking their health from home. Better engaged patients also tend to take more control of their health. They want to stay healthy, therefore, are more likely to embrace caregivers’ recommendations and track their progress.
The future of IoT healthcare solutions
IoT healthcare is not without its challenges. As the Internet of Things is still in its infancy, there are many developments yet to come. Some challenges that lie in front of IoT healthcare include:
- Security threats – the security of personal health information, stored and conveyed through connected devices.
- Multiple device integration – device manufacturers are yet to agree upon set protocols and standards. A difference in protocols results in complications with the process of grouping the information.
- Inferring results from extensive data – coming up with results from such a significant amount of data can be challenging without a refined analytics program and data experts.
However, since the creation of IoT health, organisations within the healthcare industry, as well as IoT providers, have been able to manage these challenges through implementation. In fact, nearly 60% of health organisations have introduced IoT devices into their facilities. While 73% use IoT for maintenance and monitoring.
Furthermore, 87% of healthcare organisations plan to implement IoT technology into their facilities by 2019. This is slightly higher than the 85% of businesses across various other industries.
It is clear that IoT healthcare is on the rise and taking the healthcare industry by storm. With the right IoT provider, you can implement IoT technology into your healthcare facility without disruption to everyday operations. With technology-agnostic IoT solutions, a digitalised, interconnected environment can be overlaid into existing setups. Meaning your older equipment can be protected, data feeds have more interconnectivity, and real-time actionable insights can be drawn. Therefore, with the IoT healthcare community set to account for $117 billion by 2020, IoT healthcare solutions are not to be ignored.
It’s a commonly concluded outcome in any industrial setting. Technology and automation will end up cutting out jobs. The robots will take over. The imminent change will destroy our livelihood.
It’s not an altogether wrong sentiment. Automation certainly will remove the need for a few pairs of hands in the process, but does that mean the end of careers? Absolutely not.
Let’s look to Asia to find out why automation isn’t the enemy.
12 February 2018
Report by Daleen van Wyk, Corporate Communication
Mining companies are now ready for disruption and looking to introduce new technologies to drive efficiencies and revive the industry. This represents a dramatic shift in attitudes compared to a year ago.
This is the major trend identified by team IoT.nxt at the Mining Indaba hosted in Cape Town early February.
“We demonstrated the intelligent mine of the future in partnership with Deloitte and it was clear that the mining industry is looking to the future. As the 4th Industrial Revolution gains traction we expect to see mainstream adoption of innovative new technology in the mining industry,” says IoT.nxt team leader at the 2018 Mining Indaba and Director of Partnerships: Mining, Eric Croeser.
“We detected a total turnaround in attitudes compared to delegates we engaged with at the 2017 Indaba. Apart from a readiness for disruption, mining companies are actually ready to invest, which is very encouraging for an industry that remains a major employer,” Croeser says.
“There is a broad understanding that the digital way is the pivot to take the industry forward. Intelligent edge computing will be the driver to unlock systems efficiency and value to mining companies,” he added.
The digital approach is valuable because it delivers an interconnected, near real time, data driven eco-system using sensory devices on legacy and modern equipment to enhance an organisation’s ability to move from reactive to pro-active decision making. “In and industry like mining that involves so many different processes, this is extremely valuable,” Croeser says.
He noted, however, that no single company can provide everything. “You need an eco-system of partners that work together; each contributing a component of digitisation. This is Deloitte’s approach to its ‘Intelligent Mining’ project and IoT.nxt is one of its selected partners to deliver this.”
Fin24 reported that Michelle Ash, chief innovation officer of mining company Barrick, a panelist at the Indaba, said mines cannot stay where they are. “If we do we will not be able to mine anymore. Mining companies need to innovate or risk closing down.”
Ash elaborated on the use of everyday technology like smartphones and tablets and how this can improve efficiencies. “Technology should be based on human-centered design to create ease of use as opposed to having people study complex manuals.
”Financial Mail reported in its edition of 9 February 2018 that the industry’s contribution to GDP was 6.8% in 2017, slightly below the 7% recorded in 2016. “In real terms the industry grew 3.17% and contributed R312bn to the economy,” the magazine reported.
• IoT.nxt participated at the 2018 Mining Indaba in partnership with Deloitte [http://bit.ly/2BoyZAw] as part of the global consultancy’s ‘Intelligent Mining’ project.
• The Indaba attracts about 6 000 attendees; mostly from sub-Sahara Africa but also from many from other parts of the world including Canada, India and Australia.
13 December 2017
Ice cream is temperamental and can start changing quickly once the surrounding temperature is altered. One negligent moment of leaving a fridge open can spoil a lot of stock, leading to a double down of losses: goods and reputational damage. Yet with display fridges spread across the country in garage shops, supermarkets and cafes, it is impossible to control the ecosystem sufficiently. Compounding this are the traditional fridges, which though apt at cooling are not sophisticated enough to lend much of a hand. Replacing them all with modern equivalents is a huge and often debilitating cost.
Smollan, an international retail solutions company, partnered with IoT.nxt to develop a platform for this quandary. Utilising its Raptor gateway devices and Commander cloud platform, IoT.nxt has crafted a solution that brings stoic display fridges into the 21st century. A simple retrofitting operation transforms a fridge into an active data sentry, reporting the nuances of its operations.
Sensors are added if needed, monitoring metrics such as the interior temperature, ambient temperature, door usage and status, power usage, and even location. It may not be a surprise that such fridges are attractive targets for criminals, because they are well-designed and convenient appliances. But by leveraging internet of things technologies, they can be geo-fenced.
The ice cream operator now enjoys a full view of its entire fridge territory, from a top-down overview right up to individual fridges. By utilising GSM networks, all the monitoring is in real-time, while the data is collected and presented intuitively through the Commander dashboards. This data is then analysed to extract real insights, enabling companies to build long-term strategy around fridge behaviours, perhaps even predicting when stock levels will run low.
But to a more fundamental advantage, each fridge can trigger alarms if it encounters problems. A fridge door left open can be alerted through the dashboards, as well as email and sms messages. Events can also be escalated if nothing happens. Yet the true advantage here is that the workflow for these events can be set and adjusted by the fridge operator. By utilising a drag-and-drop interface, IoT.nxt’s system makes sense with the smallest amount of introduction. Those who own the platform can adjust and expand it as they see fit.
Managing ice cream and avoiding fridge theft once seemed like insurmountable problems that only a massive replacement initiative could have addressed. But well-crafted IoT technologies make it possible to modernise existing display fridges at a fraction of the cost and in very little time. That same improvement opens the doors to intuitive analytics that start delivering even more value beyond avoiding freezer burn. Made in Africa, this solution is tried-and-tested for the continent’s hot summers, which can now be even more lucrative with less risk.
In the past, ice cream operators could only hold their thumbs and hope for the best. Now, though, they can enjoy actual insight and exercise real control in the now and into the future. This is the power of IoT, created by Smollan and IoT.nxt.
IoT.nxt Chairman Wayne Fitzjohn has built a very successful career on challenging paradigms and equipping companies to break new ground sustainably. One of the highlights of his career was the founding of Talent10 Holdings with Chett Mahery and Joe Bester. Talent10 boasts in excess of 10 successful capital raises, including R100-million for IoT.nxt.
A highlight of Wayne’s career was at Citadel Investment Solutions, where he founded Wealth Realisation, managed a multibillion-rand portfolio and sourced the highest cumulative individual investment inflows in the Citadel Group during his tenure. Armed with BBA, MBA and CFP qualifications, as chairman of IoT.nxt Wayne brings drive, knowledge and wisdom as the company embarks on its rapid growth across various continents.
Recently, Wayne accompanied IoT.nxt CEO Nico Steyn on a trip to the US. We thought we would tap into his experience on that exciting business trip.
How long were you in the United States and which kinds of companies did you see?
We spent five fantastic weeks in the USA, and visited various cities including New York, Reading, Palo Alto, Redwood City, Sunnyvale, Santa Clara, San Francisco, Oakland, Berkley, Dallas and Philadelphia. We saw a number of potential strategic partners from Telcos, Tech companies, Venture Capitalist partners and M&A Partners, as well as a number of end users, including representatives from one of the major metropoles embarking on a Smart City digital strategy.
What were a few highlights and what is something you think we can all learn from the US?
There were many highlights! Too many to mention, but let me have a go at it. The overwhelming validation we received is that what IoT.nxt has to offer is truly significant and unique, and not only competes with other IoT platforms head on, but in many instances is leading the way.
The most apparent learning from the US was without a doubt their desire to collaborate. We met with CIOs, CEOs, VPs and MDsof some of the largest corporations in the world. Regardless of the huge disparity between their organisations market cap and our own, we were treated us as equals and very quickly discussions progressed towards how we could help each other achieve greater leverage in the marketplace.
It is without a doubt this entrepreneurial and partnership-centric approach that has seen the US rise to the world power they are today.
As an African business, how does it change how you approach businesses or venture capitalists?
This is a methodology we have always embraced. Seeing it in action on this scale did however highlight the need for us as South African and African operators to continue fostering a climate of collaboration and partnership – it will see us succeed as a nation and a continent in spite of the hardships we need to face in this part of the world.
We need to change our thinking from having to share the cake if we partner with others, to how we make the cake considerably bigger by partnering! This is the art of leverage.
Has your experience in navigating uniquely African challenges placed you in a strong, competitive space globally? If so, how?
Without a doubt. Africans generally do not have the same prodigious platform for the cultivation of ideas – whether that is in scale of infrastructure, size and risk appetite of investors, buying power of our currency, size of market and speed of adoption etc. However, we are resilient, resourceful and determined. We get to look at problems from a very different perspective when we do not have the luxury of these things to aid us. This results in very innovative solutions.
What is your take-home feeling on IoT.nxt’s prospects in the US market after your visit?
The US represents the largest single market in the world. It would be short-sighted not to have startegies to go and participate in that market, especially with the value proposition of IoT.nxt.
Our ability to work with existing legacy systems and at a considerably higher speed than those with “rip-and-replace” strategies, makes us a compelling IoT play. We are therefore exploring every avenue available to us to ensure we maximise the opportunity the US – and the rest of the globe – represents.
Business leaders and senior executives in South Africa see the Internet of Things (IoT) as forming part of their business strategy.
IoT.nxt conducted an Internet of Things (IoT) survey on ITWeb and the results have validated the company’s experience in where businesses stand with regards to their digital transformation road map. 62.7% of respondents in the survey said IoT is a business strategy, compared to only 27.5% who said they think it is a set of applications. The small remainder said they were not sure.
At the time of launching the survey, IoT.nxt CEO Nico Steyn said South African enterprises are ready for the IoT revolution. A revolution happens whether you are ready or not, and South African businesses – by all indications – want to be ready the fourth industrial revolution. This survey outcome is yet another validation of the pressing fact that the time has arrived, with local business leaders becoming more and more in tune with both awareness and adoption of IoT strategies.
This was echoed by Chief Sales Officer Andre Strauss earlier this month when he said:
“The market has significantly matured over the past year and it is generally accepted that IoT is a key underpin to unlocking the value of digital transformation.”
It is therefore little surprise that the majority of respondents in the IoT survey answered that IoT strategy implementation is driven from the CEO down.
In yet another validation of IoT.nxt’s approach to Industrial IoT (IIoT), the vast majority of respondents in the survey, 68.8% to be exact, said that the ability to connect to existing equipment was a driving factor in implementing IoT.
Ahead of the survey, Steyn said:
“We have made great inroads with our innovative solutions that require no immediate replacement of legacy systems. Because our solution is technology-agnostic, the process of implementation happens quickly. Then, moving intelligence to the edge helps us circumvent traditional data transfer issues.”
Almost two thirds of all respondents in the survey said that intelligence at the edge is very important to their company. It is by utilising this intelligence at the edge that IoT.nxt’s platform is able to unlock true business value and demonstrable return on investment, leading to increased competitiveness, relevance and profitability. That is ultimately engine behind every business strategy.
According to Verizon’s report, State of the Market: Internet of things 2017, the global internet of things (IoT) platform market is set to explode by 35% per year, reaching an impressive $1,6-billion by 2020. IoT.nxt has spoken of the exponential growth curve ahead for industrial applications of IoT, and has noted that enterprises the world over are fast including IoT in their company strategies.
The Economic Times quoted Mark Bartolomeo, VP of IoT Connected Solutions at Verizon, as saying that businesses across sectors are deploying IoT in their organisations as they seek to drive value in their enterprises, and that what we have seen so far is just the “tip of the iceberg” in terms “driving economic value across the board”. (Click here to read the full Economic Times story.)
According to the report, up to 73% of executives are either researching or deploying IoT technology. The article goes on to state: “With 8.4-billion connected ‘things’ in use in 2017, up 31% from 2016, and network technology, cost reductions and regulatory pressures driving adoption, business leaders are not only paying attention, they’re getting in the game.”
This ties in perfectly with IoT.nxt’s industry experience, both in South Africa and abroad.
“Business leaders know that using IoT strategies will unlock greater efficiencies and cost-savings, and provide decision-makers with real-time information about all aspects of their businesses. Not including IoT in a strategy denies companies these benefits and will, over time, diminish their competitiveness in the industries in which they operate.”
“The market has significantly matured over the past year and it is generally accepted that IoT is a key underpin to unlocking the value of digital transformation,”
“From our engagement with C-level executives in big business over the past couple of months, we see a definite step change in terms of digital transformation.”
Of course, there have been obstacles to mass deployment. According to the Verizon report, standards, security and interoperability make up at least 50% of business concerns around IoT deployment. This certainly speaks to the same obstacle Jim Fletcher, of IBM Watson, highlighted about legacy systems and a difficulty with true interoperability. This has seen many executives lean toward simple use cases within particular segments of their enterprises, to track data and send status alerts.
The IoT industry is inhibited by an inability to create interconnectivity
According to Steyn, correctly designed and engineered edge technology enables edge interoperability and, more importantly, the ability to retrofit into legacy systems. This forms the core of IoT.nxt’s solution to the problems many others in the IIoT industry are grappling with.
“Legacy systems, to a large extent, were disregarded, with current players relying on the ‘rip and replace’ mentality. This mentality of winner-takes-all is not congruent with the idea of a connected world and certainly does not embrace the concept of true scalability.”
“Our solution is technology-agnostic and is quick to implement as it is overlaid onto existing infrastructure. It is able to be retrofitted onto both new and existing equipment immediately, and as organisations grow. The result is complete interconnectivity and intelligence at the edge, something other players are grappling with.”
IoT.nxt is proud to announce that it has been approved as an IBM Business Partner for Channel Rewards.
IoT.nxt has been given the green light in the category: Software open distribution products. It is no mean feat to be approved as business partner by the international giant IBM, and is testament to the strong reputation of IoT.nxt and the value it is providing for its clients.
The IBM PartnerWorld program is an initiative to empower business partners with tools and resources to help transform clients into industry leaders.
IoT.nxt Chief Operating Officer Terje Moen is understandably ecstatic at the the company becoming a business partner in the IBM Channel Value Rewards program.
“Our partnership with IBM is very important. It allows us to access the IBM software catalog for us to get technical validation on our products to ensure compatibility with IBM offerings such as Watson, which is a market-leading cognitive computing system, and which is key to IoT.”
Moen says the partnership will have a positive impact on IoT.nxt’s platform reach.
“It gives us access to promote our our platform solution to IBM’s clients, their business partners and the IBM sales team globally.”
Ultimately, a company such as IoT.nxt is built on the premise of unlocking true value for its clients, and Moen says this partnership will add another weapon to the company’s impressive arsenal.
“It benefits our clients in that we can integrate cognitive solutions within our agile IoT.nxt platform.”
The machine to machine economy is being, and will continue to be, enabled by the broad adoption of industrial internet of things (IIoT). This is already moving beyond the hype cycle into significant adoption. However, the interoperability and intelligence brought about by the IoT is only half a solution when considering the machine to machine economy. Crypo-currencies represent the other half of this exponential rubicon.
But is the blockchain too “heavy” for the billions of micro-transactions needed to enable the machine to machine economy?
Keep an eye on our blog as Gareth Rees digs further into the relationship between blockchain and IoT over the coming weeks.
We sat down with Eric Croeser, our Director of Partnerships in Mining, to chat about how mines currently manage safety and incident control and how IoT can help ensure intervention before the Bird Triangle fills up because, as we all know, the Bird Triangle theory always rings true.
Not sure what we’re talking about?
Eric, how do mines manage and record safety incidents at the moment?
Mines, as they stand use a few different systems to manage the various aspects of operational safety. The most common threads through them all are people and paper.
The current risk matrix and process set up for the mining industry all starts with a baseline assessment to identify risks and then put systems and processes in place to minimise and manage them.
A baseline risk assessment is followed by an issue-based risk assessment which identifies incident-specific issues, and then broken into mini risk assessments. This should be a closed loop that highlights issues, and affects the changes in issue based risk assessments and, ultimately, the baseline assessment.
Currently, mines rely on people to conduct these assessments and update systems and logs.
Within that feedback loop, the process that should be dynamically updating the issue and baseline risk assessment is the mini risk assessment – the exercise that people do constantly – because that is the thing that always changes.
What are the stumbling blocks with this set up?
Within that short interval change process, if you’re relying on people you’re not getting the actual data. You’re getting biased opinions and run the risk of having paperwork being filled out without actual assessments being done. You don’t know if the paper-based exercise has been completed. And to what degree it was done accurately.
That’s the current status quo.
Where to from here?
When you start going digital, pulling information from the machines and moving away from discretionary to non-discretionary, you know that what you’re getting in, is true.
You have more control over the time frame between event and response to event and start building up that process. Together with that, real-time data gives you a digital audit or evidence trail so that not only can you reconstruct events in real time so that they’re not affected by biases, but you can rebuild the entire event or process.
You’ll be able to start cutting down time frames, gaining access to real, unfiltered data and allowing scenarios to be reconstructed so that your operations can start building a risk approach based on actual events.
What would you put down as the biggest benefit of digitalisation?
In short – accurate data.
Let’s look at the Bird Triangle.
In mining, we always look at fatalities free rates through production shifts – these are done on a fatality rate per 1000 man hours worked. We always look at lost time injuries, decapacitating injuries and minor injuries. But where we fall short is in accurately tracking the near misses and unsafe acts, the actions that make up the base at the bottom of the Bird Triangle. How do you know how many times you almost had an accident?
The base incidents and near misses or collisions, excessive machine use or damages, PLCs integrated into different systems showing how many times conveyer belts fall out on pull keys – those are the events that are likely caused by someone doing something unsafe. In a digitalised word, you can start to dig down for more information.
These incidents are tracked manually. Think of the paperwork and time required to report on nearly hitting someone, as well as the ease of recording this whilst under the pressue of needing to perform. Then consider an employer who downgrades performance ratings based on incidents being filed. Would you track them all accurately, even if no-one is injured.
In a majority of mines, inspections are likely mostly paper-based versus being conducted digitally, in real-time, in-shift. Again, even the pieces of paper can’t identify the stuff that never happened.
So, does this mean that the Bird Triangle theory goes out the window?
No. On the contrary, more accurate recording in the bottom two portions of the triangle ensure that you are able to intervene prior to the Bird Triangle filling up to LTI / Fatality.
As soon as you have a digital trail, you can start to accurately track and predict incidents.